Renewals Manager
Core
Leads end-to-end renewal processes for mid-size to large accounts, managing commercial positioning, negotiation, and risk mitigation to ensure revenue retention and growth.
Role type
Senior IC Renewals Manager
Builds
Unified customer-facing solutions and successful agreement renewals for mid-size to large accounts
Domain
Technology services and software subscriptions (Cisco)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Commercial judgement, structured methodologies (MEDDPIC), cross-functional collaboration, risk assessment, forecasting, negotiation, data-driven insights, AI tool utilization, mentorship
Preferred skills
Advanced depth of product and service knowledge across multiple architectures, automation platform expertise
Technologies
AI tools, automation platforms
Responsibilities
Leads cross-functional renewals of medium complexity covering multiple technologies; manages renewals for mid-size to large accounts applying commercial judgement; applies structured methodologies to validate customer data; anticipates competitive threats and tailors renewal messaging; coordinates quote preparation and risk mitigation; implements scalable improvements to renewal workflows; mentors peers and contributes to best practice sharing
Seniority
Senior, hands-on IC with mentorship responsibilities
