Renewals Manager
Core
Leads end-to-end renewal processes for large enterprise accounts, managing complex multi-product agreements and driving revenue retention and growth.
Role type
Senior Renewals Manager (Enterprise Accounts)
Builds
Renewal strategies and commercial agreements for large enterprise customers
Domain
Enterprise Technology / Network Infrastructure
Required skills
Strategic account management, complex deal negotiation, MEDDPIC methodology, cross-functional collaboration, risk assessment, forecasting, commercial positioning, value articulation, consulting tools application
Preferred skills
AI tool utilization, process automation, data-driven insights, cross-sell/upsell identification
Technologies
Cisco processes, MEDDPIC, AI tools
Responsibilities
Oversee renewals strategy for a portfolio of large enterprise accounts; validate customer data and apply structured methodologies to interactions; identify risks and engage teams to resolve issues; manage forecasting for renewals and churn; drive simplification and automation in renewal processes; establish as a trusted advisor to customers and account teams; coach peers in renewals practices.
Seniority
Senior, hands-on IC with mentorship