Account Executive - Rakuten
Core
Account Executive managing Cisco's portfolio (secure networking, AI, data center, collaboration) for Rakuten Group to drive sustainable business growth and digital transformation.
Role type
Senior Account Executive (High-Touch)
Builds
Secure networking solutions, AI, data center, and collaboration products for service provider customers
Domain
IT Infrastructure / Service Provider / Networking
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
High-touch sales, strategic account planning, CRM management (Salesforce), pipeline forecasting, cross-functional orchestration, negotiation, strategic advisory
Preferred skills
Data center infrastructure expertise, public cloud knowledge, SPIN/MEDDPICC training, ITIL certification, project leadership
Technologies
Cisco (switching, wireless, routing, firewall), Salesforce, Microsoft Office
Responsibilities
Execute high-touch sales and develop strategic account plans for Rakuten Group companies; Act as a strategic advisor to IT leaders and CXOs; Manage sales pipeline and formulate sales forecasts; Collaborate with internal departments to improve workflows; Lead proposal activities based on customer challenges; Coordinate with US Headquarters and domestic teams; Share customer status and plans to ensure team alignment.
Seniority
Senior, hands-on IC
