Account Management, Senior Specialist (Sustainable Technologies)
Core
Senior Account Management Specialist driving reprocessing program success and customer satisfaction for single-use device (SUD) reprocessing services in the healthcare sector.
Role type
Senior Account Management Specialist (Sustainable Technologies)
Builds
Reprocessing programs for healthcare customers
Domain
Healthcare / Medical Device Reprocessing
Deliverable
client delivery
Required skills
Customer relationship management, consultative sales, data analysis, in-service training, cross-functional coordination, industry knowledge (GPOs, healthcare economics), presentation development, problem solving
Preferred skills
Bachelor's degree, 2-4 years experience, consultative environment background (sales/service/marketing)
Technologies
Microsoft Office
Responsibilities
Own customer implementations and ensure seamless rollout, provide in-service training to hospital staff, evaluate and analyze customer collection and service trends, build consultative relationships with internal and external partners, identify growth opportunities to expand account penetration, gather data for program performance presentations, act as single point of contact to resolve concerns, maintain knowledge of industry and competitive landscape
Seniority
Senior, hands-on IC
