Lead Software Engineer - Infrastructure Duty Officer
Core
Lead the Infrastructure Duty Officer (TDO) function to ensure operational resilience, set observability standards, and manage incident response coordination for the firm's technology platforms.
Role type
Senior IC Lead Software Engineer (Infrastructure Operations)
Builds
Production-grade observability tooling, incident response frameworks, and resilient cloud-native infrastructure.
Domain
Financial Services / Cloud Infrastructure / Site Reliability Engineering
Required skills
System design, cloud-native architecture, incident management, distributed tracing, metrics analysis, log aggregation, infrastructure monitoring, team leadership, stakeholder management, cross-functional collaboration
Preferred skills
Experience in highly matrixed organizations, hiring and talent development, regulatory compliance alignment
Technologies
Cloud, DevOps, Incident Management, Distributed Tracing, Metrics, Log Aggregation, Infrastructure Monitoring
Responsibilities
Lead multiple technology and process implementations across departments to support firmwide technology goals; Set observability standards for the TDO function including distributed tracing, metrics, and log aggregation; Partner with Major Incident Management to maintain clear role separation and joint decision-making during incidents; Represent the TDO function to Engineering Leadership, Risk & Controls, and Regulatory Response; Oversee multiple areas with a strategic, transactional focus across multiple platforms and divisions.
Seniority
Senior, hands-on IC with leadership responsibilities
