Sales Operation Circle Lead (Dept. Head)
Core
Lead sales operational activities to ensure effectiveness, compliance, and scalability through governance, process management, and performance tracking.
Role type
Department Head, Sales Operations
Builds
Sales governance frameworks, operational workflows, and performance reporting systems
Domain
Banking, Fintech, Consumer Lending
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Manpower planning, SOP definition, Sales performance monitoring, Lead management, Quality control, System requirement management, Data integrity maintenance
Preferred skills
Organizational transformation leadership, Process improvement project leadership
Technologies
N/A
Responsibilities
Drive manpower planning and training delivery; Define and enforce sales SOPs and operational workflows; Monitor channel performance and expenditures; Manage lead assignment and sales attribution; Safeguard sales execution quality through monitoring; Serve as primary contact for system requirements and process automation; Maintain data integrity for performance metrics and executive reporting
Seniority
Senior, hands-on IC
