Senior Administration Officer
Core
Senior administration support for teaching, research, and operations across Sciences and Engineering academic units.
Role type
Senior Administration Officer (HEO 5)
Builds
Administrative workflows, Standard Operating Procedures, and high-quality service delivery for academic staff.
Domain
Higher Education Administration
Deliverable
Dashboards & analysis
Required skills
Process improvement, policy compliance, stakeholder guidance, complex task management, Microsoft 365 proficiency, enterprise system usage
Responsibilities
Provide responsive administrative support to academic staff; develop and implement Standard Operating Procedures; act as an escalation point for specialist knowledge; lead opportunities for process improvement; manage complex cross-team coordination tasks.
Seniority
Senior, hands-on IC with coaching responsibilities