Senior Client Partner
Core
Strategic advisor and primary liaison for Fortune 500 clients, driving product adoption, renewal, and expansion to align Mindtickle's AI revenue enablement solutions with client business goals.
Role type
Senior Client Partner (Strategic Account Management)
Builds
AI-powered revenue enablement platform (onboarding, training, coaching, digital sales rooms, conversation intelligence, AI role-plays)
Domain
B2B SaaS / Enterprise Sales Enablement
Deliverable
client delivery
Required skills
Strategic account planning, consultative selling, stakeholder management, ROI analysis, churn mitigation, cross-sell/upsell strategy, QBR/MBR facilitation, data-driven engagement, solution design
Preferred skills
Management consulting background, enterprise SaaS experience, quota-carrying account management, MBA
Technologies
Mindtickle platform suite (onboarding, training, coaching, digital sales rooms, conversation intelligence, AI role-plays)
Responsibilities
Lead discovery to uncover client pain points and customize solutions; Manage renewals by demonstrating ROI and mitigating churn; Identify and drive cross-sell/upsell opportunities; Develop multi-threaded relationships with C-suite stakeholders; Lead QBRs/MBRs focused on customer ROI; Collaborate with internal teams (Engagement Manager, Product, Sales) for seamless delivery
Seniority
Senior, hands-on IC with strategic advisory focus