Customer Support Agent
Remote
Core
Deliver customer support via live chat and email for an international SaaS platform specializing in sales outreach automation.
Role type
Customer Support Agent
Builds
Customer experience and platform adoption for SaaS users
Domain
SaaS / Sales Automation
Deliverable
client delivery
Required skills
Live chat support, Email support, Technical troubleshooting, Onboarding guidance, Customer feedback collection, Process improvement suggestions, Multitasking, Time management, Problem-solving, SaaS environment experience
Preferred skills
LinkedIn automation familiarity, Sales outreach platform familiarity