Senior Digital Solution Engineer
Core
Captures customer competitive knowledge and acts as the voice of the customer to shape products and services for engineering and product teams.
Role type
Senior Digital Solution Engineer (Technical Pre-Sales/Consulting)
Builds
Customer competitive strategies, product insights, and unified action trackers
Domain
Cloud, hybrid, and on-premises infrastructure architecture
Required skills
Cloud architecture, hybrid infrastructure design, on-premises infrastructure management, technology migrations, industry standards, technical consulting, pre-sales strategy, customer relationship management, technical mentorship, domain expertise expansion
Preferred skills
None stated
Technologies
None explicitly listed beyond infrastructure types
Responsibilities
Capture core customer competitive knowledge and deliver insights to product and engineering teams, identify opportunities to promote usage, act as the voice of the customer by driving feedback and insights across territories, represent the customer to product teams to shape products and services, support development of relationships with pre-sale teams and partners, monitor and respond to internal and external tech community posts and events, mentor colleagues in technology areas, grow domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues, build readiness plans and proactively identify learning gaps
Seniority
Senior, hands-on IC
