Customer Success Account Manager - Italian Speaking
Core
Develop relationships with key customer stakeholders to build joint accountability for outcomes and long-term trust, while leading program planning and execution to drive accelerated consumption and usage.
Role type
Customer Success Account Manager
Builds
Customer success programs and delivery reviews
Domain
IT Services / Customer Success
Deliverable
client delivery
Required skills
stakeholder management, program planning, operational rigor, cross-functional leadership, solution delivery, practice management, portfolio management
Preferred skills
ITIL Foundation, Project Management (PMI), Prosci