Solution Engineering - AIBS
Core
Advance pipeline revenue by demonstrating Dynamics 365 solution capabilities, addressing technical proof requirements, and securing customer solution design endorsements.
Role type
Senior Solution Engineer (Presales)
Builds
Customer-centric solution demonstrations and proposals for Dynamics 365 Sales, Service, Field Service, and Customer Insights.
Domain
Enterprise Software / CRM / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Dynamics 365 Sales, Service, Field Service, Customer Insights, Cloud and hybrid infrastructure architecture, Solution pre-sales strategy, Competitive objection handling, Stakeholder management, Technical discovery, CRM proposition design
Preferred skills
Manufacturing vertical experience, Financial Services domain knowledge, Salesforce/Zoho exposure, Value-based selling methodologies, Complex digital transformation orchestration
Technologies
Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 Customer Insights, Copilots (AI), Salesforce, CRMnext, ZOHO
Responsibilities
Lead discovery sessions to define business challenges and win themes; Collaborate with sales teams to understand requirements and provide technical expertise; Design and demonstrate CRM propositions; Address solution architecture considerations and handle competitive objections; Assist in formalizing customer proposals; Support partner technical capacity by identifying skill gaps; Mentor internal technology teams and community members.
Seniority
Senior, hands-on IC
