Digital CRM Architect - BA
Core
Act as Subject Matter Expert and Functional Architect for enterprise CRM initiatives, bridging business requirements with technical solutions using Dynamics 365.
Role type
Senior Functional Architect / Business Analyst
Builds
Enterprise CRM workflows and system architectures
Domain
Financial services, healthcare, manufacturing
Required skills
Business analysis, Functional consulting, Gap analysis, Workflow design, System architecture, Dynamics 365 Sales, Power Automate
Preferred skills
PL-200 Certification, Cloud-native foundations, AI coding assistants
Technologies
Dynamics 365 Sales, Power Automate
Responsibilities
Lead end-to-end project activities including discovery and gap analysis, Design and orchestrate workflows and system architectures
Seniority
Senior, hands-on IC