Digital CRM Consultant - BA
Core
Lead functional development and support for CRM capabilities, mapping business requirements to system features for Fortune 500 clients in finance, healthcare, and manufacturing.
Role type
Senior Business Analyst / Functional Consultant
Builds
CRM solutions and automation workflows
Domain
Enterprise software, Cloud, AI-driven automation
Deliverable
production ML models | product features
Required skills
Business Analysis, Functional Consulting, Requirements Mapping, Dynamics 365 Sales, Power Automate, Agile Delivery, Cloud-Native Foundations, AI Coding Assistants
Preferred skills
PL-200 Certification, Advanced Spanish
Technologies
Dynamics 365 Sales, Power Automate, Microsoft Power Platform
Responsibilities
Lead hands-on functional development and support initiatives, Map business requirements to CRM capabilities, Collaborate within an international network of expertise
Seniority
Senior, hands-on IC