Dynamics 365 Sales & Service Solution Engineer
Core
Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing customer solution design endorsement.
Role type
Solution Engineer (Pre-sales)
Builds
Customer-centric solution demonstrations and deployment plans for Dynamics 365 Sales & Service
Domain
Enterprise Software / CRM / Cloud Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
solution architecture, competitive objection handling, discovery sessions, business value selling, solution strategy, value-based selling, product opportunity identification, deployment planning, KPI alignment
Preferred skills
technical proof requirements, solution envisioning, business value assessments, partner collaboration, customer success alignment
Technologies
Dynamics 365 Sales, Dynamics 365 Service
Responsibilities
Lead discovery sessions to define customer-agreed business challenges and win themes; deliver compelling solution demonstrations; address solution architecture considerations and handle competitive objections; assist in formalizing customer proposals; collaborate with partners and customer success on deployment plans and KPIs.
Seniority
Mid-level, hands-on IC