Security Customer Success Manager
Core
Partner with customer executives and security leaders to accelerate security transformation, ensure successful delivery of engagements, and act as an escalation point for complex challenges.
Role type
Senior Customer Success Manager (Cybersecurity)
Builds
Customer adoption plans and security outcomes for enterprise and government clients
Domain
Cybersecurity, Cloud Security, Governance, Risk & Compliance
Deliverable
client delivery
Required skills
Security Operations (SOC), SIEM, XDR, Identity & Access Management, Cloud Security, Zero Trust, Data Security, Governance, Risk & Compliance, AI Security, People leadership, Stakeholder engagement, Commercial management
Preferred skills
Experience leading cybersecurity or customer success teams
Technologies
SIEM, XDR, Cloud Security platforms
Responsibilities
Drive customer success partnerships with CISOs and security leaders, Ensure successful delivery of customer engagements and adoption plans, Act as an escalation point for complex customer challenges, Collaborate with sales, engineering, and support teams
Seniority
Senior, hands-on IC with leadership responsibilities