Technical Support Engineering - Intune - Mandarin Speaker
Core
Investigate and resolve customer technical issues for Intune, building peer delivery communities and developing technical proficiency.
Role type
Technical Support Engineer
Builds
Customer issue resolution workflows and knowledge sharing within peer delivery teams
Domain
Enterprise IT / Cloud Management (Intune)
Deliverable
client delivery
Required skills
troubleshooting, technical consulting, community building, training delivery
Preferred skills
none stated
Technologies
none stated
Responsibilities
investigate and solve customer technical issues, collaborate across teams using troubleshooting tools, lead or participate in building peer delivery communities, develop technical and professional proficiency through training
Seniority
Entry-level to Mid-level (1+ years experience required)
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