Technical Support Engineer- Exchange
Core
Investigate and resolve customer technical issues for Microsoft Exchange/Outlook environments, including shift-based on-call support.
Role type
Technical Support Engineer (Exchange)
Builds
Customer issue resolution and support readiness
Domain
IT Infrastructure / Microsoft Exchange
Deliverable
client delivery
Required skills
Exchange Server/EXO/Outlook support, PowerShell, shift work management, technical troubleshooting
Preferred skills
Skype for Business/Teams/SharePoint Server/SPO support, Java, C++, C# programming
Technologies
Exchange Server, EXO, Outlook, PowerShell, Skype for Business, Teams, SharePoint Server, SPO
Responsibilities
Investigate and solve customer technical issues, lead or participate in building communities with peer delivery roles, develop technical proficiency through training
Seniority
Mid-level, hands-on IC
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