Technical Support Engineer- Korean Speaking
Core
Investigate and resolve customer technical issues while building peer delivery communities and developing technical proficiency.
Role type
Technical Support Engineer
Builds
Customer issue resolutions and technical readiness
Domain
Information Technology
Deliverable
client delivery
Required skills
troubleshooting, technical consulting, information technology experience
Preferred skills
community building, knowledge sharing, training
Responsibilities
Investigate and solve customer technical issues, collaborate across teams using troubleshooting tools, lead or participate in building communities with peer delivery roles, develop specific technical and professional proficiency through training.
Seniority
Entry-level to Mid-level
Rewrite
## About the role
- You own, investigate and solve customer technical issues.
- You collaborate within and across teams, leveraging troubleshooting tools and practices.
## Readiness
- You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
## Requirements
- Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
- OR 3+ years of technical support, technical consulting experience, or information technology experience
- Language: Korean Speaking
## What we offer
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
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