Technical Support Engineer- Teams
Core
Investigate and resolve customer technical issues for Microsoft Teams and related collaboration platforms.
Role type
Technical Support Engineer
Builds
Customer issue resolution and support for Teams, Skype for Business, Exchange, SharePoint, and related services
Domain
IT Infrastructure & Collaboration Tools
Deliverable
client delivery
Required skills
troubleshooting, PowerShell, Java, C++, C#, Exchange Server, SharePoint Server, EXO, SPO, Mandarin fluency, English fluency
Preferred skills
community building, knowledge sharing, shift work adaptability
Responsibilities
Own and resolve customer technical issues, collaborate across teams using troubleshooting tools, lead or participate in building communities with peer delivery roles, develop technical proficiency through training
Seniority
Mid-level, hands-on IC
Sourced via microsoft · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
