Technical Support Engineer- Sharepoint/ Office
Core
Investigate and resolve customer technical issues for SharePoint, Office, and related Microsoft 365 services.
Role type
Technical Support Engineer (SharePoint/Office)
Builds
Customer issue resolution and support for Microsoft 365 ecosystem
Domain
Enterprise IT / Microsoft 365
Deliverable
client delivery
Required skills
Troubleshooting, PowerShell, Exchange Server support, Skype for Business/Teams support, OneDrive support, SharePoint Server/SPO support, Java, C++, C#
Preferred skills
Community building, knowledge sharing, training
Technologies
SharePoint Server, SPO, Office, OneDrive, Exchange Server, EXO, Skype for Business, Teams, PowerShell, Java, C++, C#
Responsibilities
Investigate and solve customer technical issues, lead or participate in building communities with peer delivery roles, develop technical proficiency through training
Seniority
Mid-level, hands-on IC
