Customer Success Acct Manager
Core
Support program planning, customer reviews, and engagement prioritization to deliver ongoing customer success and secure solution delivery.
Role type
Customer Success Account Manager
Builds
Customer success programs and secure solution delivery outcomes
Domain
Technology services / Customer success
Deliverable
client delivery
Required skills
Program planning, stakeholder collaboration, account team planning, business and technical needs identification, program of work development, technical aptitude, industry awareness
Preferred skills
None stated
Technologies
None stated
Responsibilities
Collaborate with technical stakeholders to deliver ongoing customer success, establish and maintain relationships with key customer stakeholders and technical professionals, participate in account team planning, identify business and technical needs, develop programs of work aligned to customer objectives
Seniority
Entry to Mid-level (2+ years experience required)
