Strategic Account Management
Core
Orchestrates global teams and technology roadmaps to drive customer business transformations, digital adoption, and strategic alignment for large, critical, and strategic accounts.
Role type
Senior Strategic Account Manager (Technology & Industry)
Builds
Multi-horizon technology and business roadmaps, account execution frameworks, and demand generation pipelines for AI and Industrial Metaverse projects.
Domain
Enterprise Technology Sales, AI, Industrial Metaverse, Strategic Account Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Stakeholder mapping, global team orchestration, industry thought leadership, technology roadmap planning, demand generation, account planning, executive engagement (CXO level), competitive analysis, business transformation strategy
Preferred skills
AI and Industrial Metaverse expertise, experience with complex extended account teams, ability to bridge technology resources with customers, coaching subsidiary resources
Technologies
MSX D365, AI platforms, Industrial Metaverse tools, social media channels
Responsibilities
Create stakeholder maps and coverage plans for strategic accounts; Synthesize industry insights and case studies to inform forecasting and subsidiary planning; Act as a Technology Mentor to CXOs and decision makers to drive business transformations; Lead the technical portion of account plans and coordinate complex extended teams; Generate new opportunities and manage consumption pipelines with technical decision makers; Formulate long-term technology and business roadmaps for prominent accounts; Serve as a trusted advisor and internal advocate to align product and engineering teams with customer needs.
