Account Management INTERN
Core
Gather customer feedback to drive satisfaction, understand customer business/tech needs, orchestrate virtual teams to engage decision makers, and secure execution of improvement plans.
Role type
Account Management Intern
Builds
Customer experience improvement plans and account growth strategies
Domain
Manufacturing, Robotics, Cloud, AI (Germany and China markets)
Deliverable
product features
Required skills
Customer feedback analysis, stakeholder orchestration, strategy development, opportunity identification, industry market knowledge (Germany/China), technical sales fundamentals
Preferred skills
Experience in account management or technical sales, understanding of cloud and AI markets
Technologies
Cloud platforms, AI systems
Responsibilities
Collect and analyze customer feedback to identify satisfaction drivers, Develop action plans to improve customer experience, Understand assigned customers' business and technology priorities, Coordinate extended virtual teams and key stakeholders, Secure buy-in and execution of improvement strategies, Identify new business opportunities within accounts
