Onboarding Manager (App Assure)
Core
Partner with customers, ISVs, and internal teams to drive successful deployment, onboarding, and adoption of App Assure solutions.
Role type
Senior Onboarding Manager (Customer Success & Technical Engagement)
Builds
Customer readiness, product quality, and ecosystem compatibility for App Assure deployments
Domain
IT Security / Enterprise Software / Customer Success
Deliverable
product features
Required skills
Cross-functional coordination, stakeholder management, technical consulting, data-driven engagement, automation strategy, AI integration, process improvement, enterprise customer management, agile adaptation
Preferred skills
Influence without authority, organizational change management, repeatable practice development, global scaling
Technologies
App Assure, automation tools, AI platforms
Responsibilities
Coordinate complex cross-functional efforts for customer deployment; Drive proactive engagement to improve customer readiness; Leverage data and AI to improve scale and efficiency; Develop repeatable practices and scalable consumption motions; Build trusted relationships across customers, partners, and internal stakeholders
Seniority
Senior, hands-on IC
