Head of Technical Deployment EMEA
Core
Own the full lifecycle of technical deployments for complex customers, managing teams and building scalable processes.
Role type
Head of Technical Deployment (EMEA)
Builds
Repeatable deployment frameworks, playbooks, and scalable processes for customer onboarding
Domain
SaaS / Customer Success Operations
Deliverable
client delivery
Required skills
Team leadership, API and data architecture expertise, project management, technical architecture, process improvement, stakeholder communication
Preferred skills
Experience in high-growth startups or scale-ups
Technologies
APIs, data systems, automation tools
Responsibilities
Manage and coach a team of Technical Deployment Specialists; Design and evolve the end-to-end deployment lifecycle; Build repeatable frameworks and playbooks; Partner cross-functionally with CS, Sales, and Product; Act as a technical architect in complex deployments; Lead process improvements to reduce deployment time; Track and report on deployment metrics
