Employee Relations Manager
Core
Lead employee relations reviews and investigations to address workplace concerns, policy matters, and sensitive situations, ensuring fair and values-aligned outcomes.
Role type
Employee Relations Manager
Builds
Fair, consistent, and inclusive workplace practices; trusted partnerships across the organization
Domain
Human Resources / Employee Relations
Deliverable
client delivery
Required skills
Employee relations investigations, conflict resolution, policy interpretation, stakeholder partnership, case management, data analysis for trend identification, coaching and guidance, process improvement
Preferred skills
SHRM-CP or PHR certification, experience with complex or highly sensitive matters, ability to influence policies and programs
Technologies
Case management tools
Responsibilities
Lead and support employee relations reviews and investigations; Gather and evaluate information through conversations and fact-finding; Provide recommendations balancing employee experience and business needs; Maintain accurate and confidential documentation; Identify emerging themes and patterns in employee relations matters; Coach and support employees and managers through employee relations processes; Contribute to improving processes and tools for the team
Seniority
Manager, hands-on IC
