Senior Business Program Manager - Sales Design & Incentives

## About the role - Deal-based exception management process owner - General orchestration, rhythm & reporting - Owns the end-to-end operating rhythm across both Revenue Based Incentives (RBI) Plans and Incentive Programs: intake, classification, routing, tracking, and closure. - Govern the SDI Exception Workflow — ensure cases are logged for review against the entry criteria - Decides when to activate the Deal-Based Escalation Committee (DBEC) as the Exception Review Board, set its cadence (rising into year-end), and bring only material/precedent-setting cases to SDI Leadership Team (LT). ## Requirements - Bachelor's Degree in Business, Finance, Computer Science, Data Science, Engineering, Economics, or related field AND 7+ years' experience in compensation, business management and operations, finance and analytics, human resources and people analytics, marketing, or sales strategy OR equivalent experience - Master of Business Administration (MBA) Degree or Master's Degree in Finance, Computer Science, Data Science, Engineering, or related field. - 5+ years of experience working in a large or highly matrixed organization, preferably in the technology industry. - Prior experience with incentive compensation processes, including quota setting and related upstream inputs such as territory planning, segmentation, and account alignment. - 3+ years of project or program leadership/management experience - Executive presence with experience influencing and partnering with stakeholders across the business. - Proven success navigating ambiguity, ramping quickly on new processes and business data, and resolving unstructured problems. - Experience communicating incentive compensation updates and plan changes clearly to drive understanding and action at all organizational levels. - Maintain effectiveness while managing shifting priorities and multiple concurrent deadlines.