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Workforce AI Solution Engineering Manager

China, Shanghai, Shanghai💼 Full-time🗓 2026-07-08 → 2026-07-31

Core

Managing a team of solution engineers to drive customer engagement success, streamline processes, and execute mid-to-long-term strategy.

Role type

Manager-level Solution Engineering Lead

Builds

Customer engagement outcomes and cross-workload capacity plans

Domain

Pre-sales and technical consulting

Deliverable

client delivery

Required skills

People management, coaching, process streamlining, cross-functional collaboration, capacity planning, resource orchestration, strategy building, technical thought leadership, cross-selling facilitation

Responsibilities

Deliver team success through empowerment and accountability, enable team to influence customer decisions, orchestrate team resources and capacity planning, raise escalations and alleviate blockers, build strategy and support internal teams, enable team to develop technical expertise

Seniority

Manager, hands-on leadership

Rewrite
## About the role You will be responsible for People Management by delivering success through empowerment and accountability by modeling, coaching, and caring. You will enable and empower the team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging deep knowledge of processes, aligning goals across solution areas and facilitates cross-selling with various workloads. You will orchestrate team resources and coaches team to maximize impact of customer engagements and drive mid-to long-term strategy through cross-workload capacity planning, prioritization, and utilization of resources. You will proactively plan team resources and influences future blueprints. You will raise escalations or alleviate blockers through collaboration with manager-level counterparts in cross-functional groups. You will build compete strategy, coach, and provide support to internal teams and work with local marketing teams to shape corporate domain messages. You will enable and empower team to develop technical expertise and act as a technical thought leader by sharing best practices. ## Requirements - 7+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience OR equivalent experience
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