Workforce AI Solution Engineering Manager
Core
Managing a team of solution engineers to drive customer engagement success, streamline processes, and execute mid-to-long-term strategy.
Role type
Manager-level Solution Engineering Lead
Builds
Customer engagement outcomes and cross-workload capacity plans
Domain
Pre-sales and technical consulting
Deliverable
client delivery
Required skills
People management, coaching, process streamlining, cross-functional collaboration, capacity planning, resource orchestration, strategy building, technical thought leadership, cross-selling facilitation
Responsibilities
Deliver team success through empowerment and accountability, enable team to influence customer decisions, orchestrate team resources and capacity planning, raise escalations and alleviate blockers, build strategy and support internal teams, enable team to develop technical expertise
Seniority
Manager, hands-on leadership