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Manager of Customer Success Account Managers

Japan, Tokyo-to, Tokyo💼 Full-time🗓 2026-06-25 → 2026-09-26

Core

Define team objectives, coach the team on strategic roadmaps, and mobilize resources to resolve blockers for customer adoption and retention.

Role type

Manager of Customer Success Account Managers

Builds

Customer success outcomes and account priorities

Domain

Customer Success / Account Management

Deliverable

client delivery

Required skills

People management, consumption portfolio management, strategic roadmap development, stakeholder partnership, resource mobilization, blocker resolution

Preferred skills

None stated

Technologies

None stated

Responsibilities

Define team objectives, coach the team on developing and delivering strategic roadmaps, mobilize resources to identify and resolve blockers, prioritize engagements to address customer outcomes

Seniority

Manager, people leadership

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