Global Sales Operations Program Manager
Core
Owns global revenue integrity, ensuring accurate recognition and attribution of revenue across Education and Nonprofit segments while managing manual adjustments and escalations.
Role type
Senior Sales Operations Program Manager
Builds
Global revenue reporting, analytics, and operational controls for the Elevate platform.
Domain
SaaS / Education & Nonprofit
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Revenue integrity management, manual revenue adjustment governance, quota shift calculations, segmentation and parenting, territory balancing, vendor team oversight, global stakeholder communication, analytics and reporting, process improvement, data analysis.
Preferred skills
Experience with multiple regions and time zones, coaching and capability uplift for vendor teams, complex case resolution.
Technologies
SPM, MINT Studio, Power BI, Excel, SharePoint, Copilot
Responsibilities
Drive proactive revenue sweeps and forensics to identify and correct misattributed revenue; manage Manual Revenue Adjustment (MRA) governance and routing; oversee allocation and dispute resolution; establish controls and audits for revenue accuracy; determine quota shift calculations; deliver analytics on pipeline health and revenue trends; provide oversight and direction for the Sales Operations vendor team; partner with regional vendor leads for global alignment.
Seniority
Senior, hands-on IC with strategic oversight
