Senior Client Delivery Partner- Public Sector

## About the role - Serves as the single point of accountability for customer satisfaction for industry solutions and internal Key Performance Indicators (KPIs). - Develops strategic account plan in conjunction with Account Team Unit (ATU) and Customer Success Unit (CSU). - Ensures that cooperative components within both organizations are in place to execute the strategic account plan. - Communicates transparently with the customer in order to avoid or resolve issues in solution rollout. - Drives innovation through thought-leadership in customer industries (e.g., retail). - Establishes self as a trusted advisor to executive decision makers. - Identifies and invests in relationships with executive decision makers. - Understands and articulates innovations and trends from an industry perspective. - Leads incorporation of developments in security trends and innovations as core components of industry analyses. - Facilitates collaboration and synergy with other experts or internal departments to optimize delivery results. - Identifies executive decision makers that can facilitate transformation. - Works with the client to build an understanding of pain points and creates a plan to resolve them by implementing digital transformations. - Provides executive leadership and oversight to execute a plan that delivers quality and secure solutions for the largest strategic accounts. ## Requirements - Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience OR equivalent experience. - 6+ years leadership experience in a matrixed environment. - Master's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience OR equivalent experience. - 12+ years relevant work experience within customer industry. - 12+ years relevant work experience in solution delivery. - 5+ years relevant experience in financial management (e.g. profit and loss).