Project & Key Account Manager Digital Learning (m/w/d)
Core
Operate and develop the relationship with key clients for digital learning solutions, acting as the central interface between the client, support, product, and development teams.
Role type
Senior Key Account Manager (Digital Learning)
Builds
Digital learning projects and LMS implementations for enterprise clients
Domain
EdTech / Corporate Training / Learning Management Systems
Deliverable
client delivery
Required skills
Key account management, project leadership, stakeholder management, scope negotiation, LMS domain knowledge, agile collaboration, software development understanding, commercial negotiation, strategic planning
Preferred skills
AI tool proficiency, complex situation analysis, entrepreneurial mindset
Responsibilities
Operate and develop client relationships, manage support requests and development tasks, prioritize and steer projects, prepare and moderate client meetings, negotiate scope changes and commercial terms
Seniority
Senior, hands-on IC