Sales Operations Manager (d/m/w)
Core
Optimizing sales processes, systems, and reporting to support the sales team's daily operations and efficiency.
Role type
Sales Operations Manager
Builds
Sales processes, ERP/CRM configurations, reporting formats, and documentation
Domain
IT Security / Sales Operations
Required skills
Process management, ERP/CRM system expertise, Project management, Data analysis, Documentation creation, Audit compliance, Change management
Preferred skills
Digitalization strategy, Stakeholder collaboration
Technologies
Microsoft Dynamics, CRM, ERP, ISO 9001
Responsibilities
Map and develop sales processes within the system landscape, coordinate sales system requests with IT, develop ERP/CRM processes, configure programs and databases, conduct user training and workshops, ensure ISO 9001 audits, develop sales reporting formats and standards, implement data protection regulations, represent sales interests in the operations team, identify digitalization potential.
Seniority
Mid-Senior, hands-on IC