Sales Operations Manager
Core
Lead Sales Operations for Solutions Engineering and Solutions Architect teams, owning processes, data, and planning for SE/SA engagement in the sales cycle.
Role type
Senior Sales Operations Manager (Solutions Engineering focus)
Builds
GTM systems, sales processes, and data frameworks for SE/SA teams
Domain
SaaS / Developer Tooling
Required skills
Salesforce administration, GTM process design, capacity modeling, KPI framework creation, project management, stakeholder influence
Preferred skills
Opine, Gong, AI-driven workflow automation
Technologies
Salesforce, Gong, Opine
Responsibilities
Own SE & SA reporting and KPIs including coverage, technical win rate, and pipeline conversion; Design and run sales processes for opportunity intake and POC/POV tracking; Maintain data quality in Salesforce for technical stages and opportunity teams; Partner with Business Systems to scope and test GTM tool changes; Support SE & SA capacity, headcount, and coverage modeling; Lead projects from conception to release including change management; Provide inputs to pipeline inspection and forecast calls.
Seniority
Senior, hands-on IC