Technology Architect
Core
Design solution architecture for scalable conversational bot and contact center platforms using Google Dialogflow CX and Google Cloud Platform.
Role type
Senior Technology Architect (Conversational AI & Cloud)
Builds
Scalable conversational bot and contact center platforms
Domain
Telecommunications / Conversational AI / Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Google Dialogflow CX, Google Cloud Platform, backend integrations, APIs, telephony platforms, security policies, cloud quotas, failover design, CI/CD automation, usage analytics
Preferred skills
Google Cloud Professional Cloud Architect, Google Cloud Professional Cloud Developer
Technologies
Google Dialogflow CX, Google Cloud Platform, Twilio, Genesys, Cloud Build, GitHub Actions, BigQuery, Looker Studio
Responsibilities
Design solution architecture for scalable conversational bot and contact center platforms; Integrate Dialogflow CX with backend systems, APIs, and telephony platforms; Implement security and redaction policies for PII, PCI, and HIPAA compliance; Architect for Google Cloud quotas, regions, failover, scalability, and cost efficiency; Drive CI/CD automation and usage analytics
Seniority
Senior, hands-on IC
