Mitarbeiterin Kundenservice & Inside Sales (m/w/d) – Medizinprodukte
Core
Customer service and inside sales representative for medical furniture, handling inquiries, complaints, and upselling to healthcare professionals and clinics.
Role type
Customer service & inside sales representative
Builds
Medical furniture solutions for healthcare facilities
Domain
Medical technology / Healthcare furniture
Deliverable
product features
Required skills
Customer service, inside sales, CRM/ERP proficiency, multi-tasking, problem-solving
Preferred skills
MedTech knowledge, process automation, KPI reporting, social media
Technologies
Microsoft Business Central, Teams, Microsoft 365, Power Automate, AI tools
Responsibilities
Handle customer inquiries via phone, chat, email, and social media; resolve complaints; upsell medical furniture; consult on practice setup; optimize internal processes.
Seniority
Entry-level to Mid-level