Senior Manager - Client Services
Core
Lead and grow a substantial IT services business for a large strategic client in the Insurance sector, managing an existing portfolio and acquiring new business.
Role type
Senior Manager - Client Services / Engagement Manager
Builds
IT services portfolio and strategic partnerships for a large Insurance client
Domain
Insurance / IT Services
Deliverable
client delivery
Required skills
Sales/relationship management, proposal development, contract negotiation, commercial modeling, risk management, executive stakeholder engagement, global delivery model experience, thought leadership
Preferred skills
Health Insurance Payor/Provider experience, APRA regulated FS experience, engineering/architecture/AI domain knowledge
Technologies
AI, cybersecurity, data, applications, infrastructure
Responsibilities
Build and maintain relationships with client stakeholders to drive business growth; prepare proposals and Statements of Work (SoWs); negotiate contracts and MSAs; manage account operations including revenue and accounts receivable; oversee risk and governance; set and manage client expectations
Seniority
Senior Manager, hands-on leadership