Servicedisponent (m/w/d) Außendienstpersonal
Core
Dispatching field service technicians for construction machinery repairs and maintenance, ensuring repair quality, and managing service workflows.
Role type
Service Operations Dispatcher
Builds
Efficient service workflows for construction machinery repairs and maintenance
Domain
Construction machinery / Industrial equipment
Deliverable
client delivery
Required skills
Dispatching, cost estimation, project cost and timeline monitoring, technical or commercial training background
Preferred skills
Experience in technical customer service, entrepreneurial mindset, organizational skills
Technologies
MS Office
Responsibilities
Dispatching field service technicians, ensuring repair quality and compliance with safety/labor laws, managing service workflows, handling customer inquiries, creating cost estimates, monitoring project costs and timelines
Seniority
Entry-level to Mid-level