Account Management
Core
Account Management for existing customers in the After Sales area, focusing on relationship building, order management, and solution provision.
Role type
Account Manager (Sales/After Sales)
Builds
Software solutions for People, Culture, Workflows, and Workforce management
Domain
HR Technology / Recruiting / Talent Management
Deliverable
product features
Required skills
Account management, sales, customer relationship management, order processing, proposal creation, cross-selling, up-selling, software module presentation
Preferred skills
English language skills
Technologies
Business software for People, Culture, Workflows, and Workforce
Responsibilities
Manage commercial customer care and relationship maintenance for existing customers in the After Sales area, accept repeat orders, create offers, and hand over orders, communicate regularly with customers to understand dynamic requirements and offer solutions, initiate cross- and up-selling measures, explain offers and present simple software modules or functions
Seniority
Individual Contributor