Sachbearbeiter Auftragsabwicklung (m/w/d)
Core
Order processing and customer service for national and international clients in the metal and electrical industry.
Role type
Order processing specialist
Builds
Order quotes, follow-ups, and return/complaint management for existing and new customers
Domain
Manufacturing (Metal and Electrical Industry)
Deliverable
client delivery
Required skills
Customer relationship management, order processing, return and complaint management, administrative support, English (verbal and written), technical understanding, MS Office, SAP
Responsibilities
Provide telephone, written, and personal support and advice to customers; Build and maintain trust with key customers; Create and track offers; Manage returns and complaints; Support the team with administrative tasks