Kundensupport für Miele in Thessaloniki (m/w/d)
Core
Provide customer support for Miele household appliances in Thessaloniki, handling inquiries, technical support, and service coordination for German-speaking customers.
Role type
Customer Support Specialist
Builds
Customer service solutions and service coordination for Miele appliances
Domain
Consumer goods / Household appliances
Deliverable
client delivery
Required skills
German (fluent), English (B2), technical troubleshooting, order management, warranty case handling
Responsibilities
Advise customers on Miele appliance functions and usage, handle customer inquiries via phone/email/chat, organize service and repair appointments, escalate complex technical cases to technicians, assist with orders and spare parts.
