Partner Success Manager
Core
Own partnerships across onboarding, growth, and retention for a high-growth fintech, building trusted relationships with Business Managers and Finance teams to drive adoption and renewals.
Role type
Partner Success Manager
Builds
Partner relationships and account growth within a fintech platform
Domain
Fintech / Payments
Deliverable
client delivery
Required skills
Account management, retention strategy, onboarding coordination, upsell identification, account health monitoring, stakeholder management
Preferred skills
Payments, fintech, or SaaS experience
Responsibilities
Lead partner onboarding and launch goals, build communication and marketing plans to increase adoption, identify account growth and upsell opportunities, own renewals and annual partner reviews, monitor account health and address risks, visit partners and represent the business at events
Seniority
Mid-level, hands-on IC