Key Account Manager
Core
Manage a portfolio of key enterprise and government customer accounts, driving relationship management, account growth, and technology solution delivery.
Role type
Key Account Manager (Enterprise & Government)
Builds
Technology solutions partnerships for enterprise and government clients
Domain
IT Hardware & Enterprise Technology
Deliverable
client delivery
Required skills
relationship management, account growth, stakeholder engagement, sales cycle management, proposal and tender preparation, CRM management, network building
Preferred skills
knowledge of leading technology vendors, enterprise technology solutions, IT infrastructure, hardware, software, or managed services
Responsibilities
Develop and maintain strong relationships with key customer stakeholders, deliver responsive customer service, identify new opportunities within existing accounts, prepare quotations and proposals, manage sales opportunities from qualification to close, maintain accurate CRM records, collaborate with internal teams, build broader networks across customer organisations
Seniority
Mid-level, hands-on IC