Kundenberater Dänemark (m/w/d)
Core
First point of contact for individual care of Danish customers, handling inquiries and advising on tent and garden products via email and phone.
Role type
Customer Service Representative (B2C)
Builds
Customer support and sales for a European e-commerce company specializing in tents and garden products
Domain
E-commerce / Outdoor & Garden Products
Deliverable
client delivery
Required skills
fluent Danish, good German, customer service, sales, communication, teamwork, service orientation
Preferred skills
ERP/CRM software experience, marketing support (translations/content creation)
Responsibilities
Answer customer inquiries via email and phone, advise customers on product selection, enter and maintain customer data in SAP, discuss market trends and customer wishes with the team, support marketing with translations and content creation
Seniority
Entry-level / Individual Contributor