Customer Service Representative Daily Banking (all genders)
Core
First point of contact for customers to resolve inquiries and support digital services across multiple channels.
Role type
Customer Service Representative
Builds
Positive customer experiences and resolves concerns via various digital and general channels
Domain
Retail Banking / Consumer Finance
Deliverable
client delivery
Required skills
German (fluent), English (solid), digital service affinity, partnership-oriented collaboration
Preferred skills
Contact center experience