Tysktalande kundtjänstmedarbetare till Convini
Core
Providing first-class customer service to consumers and businesses via email, chat, and phone, with a focus on the German market while also supporting Swedish customers.
Role type
Customer service representative
Builds
Customer support interactions and administrative/operational tasks for Convini's smart meal and coffee solutions
Domain
Food service / Office solutions / B2B & B2C retail
Deliverable
client delivery
Required skills
Fluent German, Swedish, and English; 1+ years of customer service experience; system proficiency; structured and prioritizing mindset
Preferred skills
Service-oriented; positive and team player; proactive and solution-oriented
Technologies
Email, chat, phone systems, office management systems
Responsibilities
Handle incoming customer inquiries via email, chat, and phone; Manage customer account-related issues (B2B & B2C); Maintain common office areas (showroom, etc.); Ensure office supplies are ordered and available
Seniority
Entry-level to Junior