Kundenberater Schweden (m/w/d)
Hybrid
Core
First point of contact for individual care of Swedish customers, handling their inquiries and advising on products via email and phone.
Role type
Customer Service Advisor (Swedish market)
Builds
Customer support and sales advice for professional tent and garden products
Domain
E-Commerce / Outdoor & Garden Equipment
Deliverable
client delivery
Required skills
fluent Swedish, good German, customer service, sales, communication, teamwork, service orientation
Preferred skills
ERP and CRM software experience
Technologies
SAP
Responsibilities
Answer customer inquiries via email and phone, advise customers on product selection, enter and maintain customer data in SAP, discuss market trends and customer wishes within the team
Seniority
Entry-level to Individual Contributor