Kundenberater Tschechien (m/w/d)
Hybrid
Core
First point of contact for individual care of Czech customers, handling their inquiries and advising on tent and garden products via email and phone.
Role type
Customer service representative (Czech market)
Builds
Customer support and sales advice for tent and garden products
Domain
E-commerce / Outdoor equipment
Deliverable
client delivery
Required skills
Czech (fluent), German (good), customer service, sales, communication, teamwork, service orientation
Preferred skills
ERP/CRM software experience, marketing support (translations/content creation)
Technologies
SAP
Responsibilities
Answer customer inquiries via email and phone, advise customers on product selection, enter and maintain customer data in SAP, support marketing with translations and content creation, discuss market trends and customer wishes within the team
Seniority
Individual Contributor