Associate Customer Success Engineer - UK
Core
Associate Customer Success Engineer driving customer adoption, ROI, and technical success for a cloud data security platform.
Role type
Associate Customer Success Engineer
Builds
Customer success plans, customized use cases, and adoption strategies for Cyera's data security platform
Domain
Cybersecurity / Data Security / Cloud
Deliverable
client delivery
Required skills
SQL, Python or equivalent scripting, API and web services familiarity, project management, consultative selling, technical troubleshooting
Preferred skills
Bachelor's degree in Computer Science, experience in startup environments
Technologies
Cyera Platform, SQL, Python (via careerplan.io/jobs/17-008-CA-16B-associate-customer-success-engineer-uk-at-cyera)
Responsibilities
Serve as primary technical expert and trusted advisor; drive customer adoption via onboarding and training; design and deliver customized use cases; resolve technical issues; conduct Quarterly Business Reviews; advocate for customer feedback to influence product roadmap; monitor customer health and usage metrics.
Seniority
Associate, hands-on IC